Administration
Great service is alive and well. This new Trainer’s Toolkit® covers the five rules of exceptional customer service and demonstrates to employees how easy it can be to make guests feel like royalty. Produced by Coastal.
- Pro-active customer service
- The secrets of "guest relations"
- Everyone is a "customer"
The toolkit contains the video program, Customer Service: The Royal Treatment, 50 employee handbooks, an expanded leader’s guide, and a laminated poster. Item #CUS001-VTK; 19 minutes